Terms & Conditions

Last Updated: August 2026

Welcome to Shifa Herbs™. By accessing our website or purchasing any product from our store, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website.

If you do not agree with these Terms, please discontinue using our website and services.

1. About Shifa Herbs™

Shifa Herbs™ is a herbal wellness brand dedicated to providing premium-quality herbal and natural wellness products. Our mission is to offer carefully selected herbal solutions inspired by traditional wellness practices while maintaining high standards of quality and customer satisfaction.

Our website is powered by Shopify to provide a secure and reliable shopping experience.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

You agree to provide accurate, complete, and current information whenever placing an order or creating an account.

3. Products

We strive to ensure that all product descriptions, images, pricing, ingredients, and usage instructions are accurate.

However:

• Product colors may vary slightly due to screen settings and lighting.
• Packaging may change from time to time without prior notice.
• Product availability may change without notice.
• We reserve the right to discontinue or modify any product at any time.

4. Herbal Wellness Disclaimer

The products sold by Shifa Herbs™ are herbal wellness products intended to support general health and well-being.

The information provided on our website is for educational and informational purposes only and should not be considered medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Individual results may vary depending on lifestyle, health condition, consistency of use, and other personal factors.

If you are pregnant, nursing, have an existing medical condition, or are taking prescription medication, please consult a qualified healthcare professional before using any herbal product.

Always use our products according to the provided instructions.

5. Orders

Once you place an order, it is considered an offer to purchase our products.

We reserve the right to:

• Accept or reject any order.
• Cancel any order due to stock availability.
• Cancel orders suspected of fraud or misuse.
• Limit purchase quantities when necessary.

Once an order has been processed, cancellation requests may not be accepted.

6. Pricing & Payments

All prices displayed on our website are subject to change without prior notice.

We reserve the right to update pricing, promotional offers, and discounts at any time.

Customers are responsible for reviewing the final order details before completing their purchase.

7. Shipping & Delivery

Delivery times provided on our website are estimated and may vary depending on location, courier operations, weather conditions, or unforeseen circumstances.

Shifa Herbs™ is not responsible for delays caused by:

• Courier companies
• Weather conditions
• Customs clearance
• Public holidays
• Events beyond our control

Once an order has been handed over to the courier, shipping timelines become the responsibility of the delivery service.

8. No Return & No Refund Policy

Due to the personal and hygienic nature of our herbal wellness products, Shifa Herbs™ operates a strict No Return and No Refund Policy.

We do not accept returns or provide refunds for:

• Change of mind
• Personal preference
• Incorrect ordering by the customer
• Opened or used products
• Delivery delays caused by courier services

Customers are encouraged to review all product information carefully before placing an order.

For complete details, please refer to our Refund & Return Policy.

9. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product images
• Graphics
• Product descriptions
• Videos
• Website design
• Brand identity
• Packaging designs
• Icons
• Text

is the exclusive property of Shifa Herbs™ and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

10. Acceptable Use

You agree not to:

• Use our website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with website functionality.
• Misrepresent your identity.
• Copy or misuse our intellectual property.

Violation of these terms may result in suspension or termination of access to our website.

11. Third-Party Services

Our website may contain links to third-party websites or services.

Shifa Herbs™ is not responsible for the content, privacy practices, or services provided by third-party websites.

Accessing third-party websites is entirely at your own risk.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.

13. Customer Reviews & Feedback

If you submit reviews, testimonials, images, videos, or other feedback to Shifa Herbs™, you grant us permission to use, reproduce, publish, and display that content for marketing, promotional, and business purposes without additional compensation.

You confirm that your submitted content does not violate the rights of any third party.

14. Limitation of Liability

To the maximum extent permitted by law, Shifa Herbs™ shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of our website
• Purchase of our products
• Delayed deliveries
• Product misuse
• Technical interruptions
• Temporary website unavailability

Our total liability shall never exceed the amount paid for the purchased product.

15. Disclaimer

While we strive to provide accurate information, we do not guarantee that our website will always be uninterrupted, secure, or error-free.

All products and services are provided on an "as available" basis without warranties of any kind unless otherwise required by applicable law.

16. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time.

Any updates will become effective immediately upon publication on this page.

Your continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where Shifa Herbs™ operates.

Any disputes arising from the use of this website shall be resolved through the competent courts of that jurisdiction.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Shifa Herbs™

📧 Email: shifaherbsofficial@gmail.com

Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM